Privacy Policy
Easy DIY Doors Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website [www.easydiydoors.co.uk] (the “Site”), purchase products, or otherwise interact with us.
We may collect and process the following types of personal information:
Contact Details: name, email address, phone number, billing and delivery addresses.
Order Information: purchase history, payment details (processed securely through third-party providers), and delivery preferences.
Technical Data: IP address, browser type, operating system, device information, and how you use our Site.
Communications: any messages you send us via email, forms, or customer support.
We use your information for the following purposes:
To process and deliver your orders.
To manage your account and provide customer service.
To improve our products, services, and website experience.
To send marketing communications (only where you have consented).
To comply with legal obligations and prevent fraud.
We do not sell your personal data. We may share it with:
Service Providers: such as payment processors, delivery companies, and IT service providers.
Legal Authorities: if required to comply with law, regulation, or legal process.
Business Partners: in the event of a business transfer such as a merger or acquisition.
We use cookies and similar technologies to:
Improve website functionality.
Analyse website performance and visitor behaviour.
Personalise your experience.
You can manage your cookie preferences through your browser settings.
We only retain your personal data for as long as necessary to fulfil the purposes set out in this policy, including any legal, accounting, or reporting requirements.
Under applicable data protection laws (including GDPR/UK GDPR), you may have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to our processing of your data.
Withdraw consent to marketing communications at any time.
Request data portability.
To exercise your rights, please contact us using the details below.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us.